Chris Smalls, a former junior manager at the Staten Island call center in the New York City district, said the group just wanted the company to clean the site properly. Despite this, the company has already been the target of a series of protests related to its internal policies during the pandemic. According to Chris Smalls, employees did not receive protective equipment. As a result, many were afraid of contracting the virus and end up contaminating their families. “Mr. Smalls received several warnings for violating the social detachment guidelines and for jeopardizing the safety of others. [He] was asked to stay at home for 14 days,” said the company.
